At our online clothing store, we want you to be completely satisfied with every purchase. If for any reason you are not happy with your order, our return policy allows you to return items easily and get a refund.
Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unworn, unwashed, and in their original condition with all tags and packaging intact.
- Certain items, such as final sale products, underwear, or intimate apparel, may not be eligible for return. Please check the product description for details.
How to Return an Item
- Contact our customer service team via email or through our website with your order number and reason for return.
- You will receive a Return Authorization along with instructions for sending the item back.
- Pack the item securely and ship it to the provided return address.
Refunds
- Once we receive and inspect your returned item, refunds will be processed within 7–10 business days.
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable, except in cases where the return is due to a mistake on our part (e.g., defective item or incorrect order).
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us immediately.
- We will arrange a replacement or full refund at no additional cost.